The Leader’s Playbook-9: Communication – “Listen, Process, Understand”

Earlier in my career I had the opportunity to attend the USAF Fighter Weapons School.  If you envision TOPGUN… but without the volleyball, the bar scenes, the motorcycles, and you make it longer… you’d get the idea.

The air combat phase is one of the toughest. It starts with 1v1 air combat and ultimately progress to 4 or 8 good guys (Blue) versus a lot of adversary aircraft (Red). One of our rides ended up with 8 Blue versus 24+ Red. The enemy can regenerate after flying back over their territory and coming back alive to give the blue side a very complex and dynamic problem testing both our tactics, weapons employment plans and discipline.. and our perhaps most importantly our communications skills.

As you can imagine the radios are very busy during a complex dynamic fight.  Pilots and weapons controllers must listen closely, process what they are hearing, and understand it… all while flying the jet, running the sensors, making decisions on whether to shoot or not… at night on night vision googles.  Everyone must make deliberate and thoughtful decisions to be clear, concise, and correct when we do key the microphone and say something on the radio. There is no room for error here… None. Oh by the way… be calm when you do key the microphone.

As complex as everything sounds in the scenario above, one could make the case that with the advent of advanced technologies and communications systems, today’s leaders are challenged with much of the same things we are.  Everyone, especially todays leaders must be able to communicate effectively, and efficiently in the fast-moving worlds of life and business.

Great communicators take the time to listen, process, and understand what it is they are hearing. They are intent on putting things aside when their team comes to them… and listening (and most importantly hearing) what is being said… processing the information by being present in the conversation and seeking to understand the perspectives of the team member who is communicating with them. They are also thoughtful and deliberate in what method they communicate with their team and what and how they say it.

I think about communications a lot.  I can always be a better communicator. 

As a technique I’d spend some time thinking about your approach to communication. Do you listen (hear), process, and understand what is being shared or said to you? Do you take the time to be thoughtful and deliberate in being clear, concise, and correct in your communication with those important stakeholders in your life?  Are you present?

BTW, to my Navy and TOPGUN buddies… you know I love you.

The Author is currently serving as an active duty military officer. Any comments or recommendations on this post or on this site are solely my personal views and do not represent the position of any branch of the United States Government.

The Leader’s Playbook -8: Daily Ritual

Earlier in my life, I was all over the place in terms of deliberately developing what a successful and sustainable daily ritual might look like.

Three years ago while serving in a very high-tempo military job I made the decision to change this. I set out to put some deep and deliberate thought and design into what works for me and what would sustain my optimal level of performance over time. I wish I’d done this in my teens. It has sustained me while in very high-pressure jobs both at home and while deployed.

So here it is:

  • 4:15 AM: Alarm / Wakeup
  • 4:30-5:15 AM: Bullet Proof Coffee. Read the following:
    • Daily devotional, Bible study,”Strength for Service”, “The Daily Stoic”, Morning reflection.
  • 5:15-5:30 AM: Daily Journal
  • 5:30-6:30 AM: Workout / physical training (Weights, Cardio, Yoga)
  • 6:30-7:00 AM: Bloomberg News or a Podcast while prepping for work / Protein shake
  • 7:00 AM: Arrive at work
  • 7:00-6:00 PM: Work (My departure times vary)
  • 8:30 PM: Nightly shutdown, reflection, and meditation.
  • ~9:00 PM: Sleep (67 degrees, dark room)

I work out 6 days a week and take Sunday’s off.

I wish I’d done this years ago and hope that you will develop a Daily Ritual that works for you.

I also recommend you check out the book “Daily Rituals: How artists work” by Mason Currey. It was an entertaining read.

Any comments or recommendations on this post or on this site are solely my personal views and do not represent the position of any branch of the United States Government.